AML / KYC Terms and Policy

This document sets out the terms of use for the online service xbitrade.com (the “Service”, “Platform”, or “XbiTrade”).

By placing an order or continuing to use the Service, you confirm that you have read, understood, and fully accept these Terms, including the AML/KYC provisions below.

If you disagree with any part of this document, you must stop using the Service immediately.

• Official website: xbitrade.com
• Email: info@xbitrade.com

XbiTrade provides informational and technical services related to exchanging electronic currencies and digital assets.

The Service acts as a technology platform for order placement and is not an investment, brokerage, or legal advisor. We do not provide profitability recommendations, do not manage client assets, and do not guarantee returns.

Orders are processed manually by an operator after contact with the client — details are shown in order instructions and on the homepage.

By using the Service, you confirm and warrant that:

• you are at least 18 years old;
• you act on your own behalf (or are authorized to represent a third party);
• funds are of lawful origin and not linked to illegal activity;
• payment details, contacts, and amounts you provide are accurate;
• you do not use the Service to circumvent sanctions, restrictions, or regulatory requirements.

You are fully responsible for correct payment details and timely contact with the operator.

• Rates and fees are calculated automatically when an order is created and shown in the exchange form.
• Depending on the direction, the rate may be fixed for processing or recalculated under current conditions — as stated in the direction card.
• The Service is not liable for delays caused by blockchain networks, banks, payment systems, or other third parties.
• An exchange is considered complete after funds are credited to the recipient per the selected direction and confirmed by the operator.
• Cancellation or changes are only possible before processing starts and with operator approval.

XbiTrade follows international anti-money laundering (AML) and counter-terrorist financing (CTF) standards, including a risk-based approach (RBA).

Before and during order processing, we may screen transactions and counterparties using specialized blockchain analytics and internal compliance procedures.

The Service may:

• request identity verification (KYC);
• require documents confirming the source of funds and purpose of the transaction;
• suspend, delay, or decline an operation when elevated risk is identified;
• disclose information to competent authorities where required by law.

Verification may be triggered, including but not limited to:

• large amounts or unusual transaction patterns;
• repeated transactions within a short period;
• links to high-risk jurisdictions, sanctions lists, or mixers;
• signs of fraud, deception, or other illegal activity.

Refusal to complete verification may result in denial of service without compensation for indirect losses.

You may not use the Service for:

• money laundering, terrorist financing, or other criminal schemes;
• fraud, deception of third parties, or use of stolen funds;
• transactions related to illegal goods, services, or content;
• circumventing sanctions, export controls, or compliance requirements;
• attempts to hack, overload infrastructure, or gain unauthorized access.

Violations may lead to restricted or blocked access without prior notice.

To the extent permitted by applicable law, XbiTrade is not liable for:

• user errors in payment details, amounts, or contact data;
• financial losses due to rate fluctuations and market volatility;
• actions of banks, payment systems, issuers, and other third parties;
• delays, forks, congestion, or failures in blockchain networks.

The Service is provided “as is”. We aim for reliable uptime but do not guarantee uninterrupted operation.

Personal data is processed solely to:

• provide exchange services and customer support;
• meet legal requirements and AML/KYC procedures;
• maintain Service security and prevent abuse.

Data may be shared with third parties only where required by law, contract, or compliance procedures. We do not sell personal data.

XbiTrade may update this document at any time. The current version is published on the website and takes effect upon posting.

Continued use of the Service after updates constitutes acceptance of the revised terms.

For questions about these Terms, AML/KYC, or order status, contact us:

• Email: info@xbitrade.com
• Website: xbitrade.com

Include your order number and exchange direction for faster handling. Site chat and Telegram are also available — see the header and footer.