1. General Provisions
This document governs the terms of use of the online service xbitrade.com (hereinafter — “Service”, “Platform”), operated under the brand XbiTrade.
By accessing or using the Service, the user confirms that they have read, understood, and fully agree to these Terms and Conditions, including the AML/KYC Policy described below.
If the user does not agree with any part of this document, they must immediately discontinue use of the Service.
Contact email: info@xbitrade.com
Official website: https://xbitrade.com
2. Description of the Service
xbitrade.com provides informational and technical services for the exchange of electronic currencies and digital assets. The Service acts as an intermediary platform facilitating exchange operations between users and available exchange directions.
The Service does not provide financial, investment, or legal advice.
3. User Obligations
By using the Service, the user confirms that:
- they are at least 18 years old;
- they use the Service on their own behalf and not on behalf of third parties;
- funds used in exchange operations are obtained legally;
- they provide accurate and truthful information when submitting an exchange request.
The user is fully responsible for the accuracy of the payment details provided.
4. Exchange Terms
- Exchange rates are calculated automatically at the time of request creation and may depend on market rates and external sources.
- Once an exchange request is created, the rate may be fixed or recalculated depending on the selected exchange direction.
- The Service is not responsible for delays caused by blockchain networks, banks, or third-party payment systems.
An exchange is considered completed after the funds are credited according to the conditions specified for the selected currency.
5. AML / KYC Policy
xbitrade.com adheres to international Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) standards.
The Service reserves the right to:
- request identity verification (KYC) at any stage;
- request documents confirming the source of funds;
- suspend, delay, or cancel an exchange if suspicious activity is detected.
Verification may be required in cases including but not limited to:
- large transaction volumes;
- repeated transactions within a short period;
- links to high-risk jurisdictions;
- transactions associated with illicit or sanctioned activities.
Failure to pass verification may result in refusal to provide services.
6. Prohibited Activities
The Service strictly prohibits the use of the Platform for:
- money laundering or terrorist financing;
- fraud, scams, or deception;
- use of stolen or hacked funds;
- transactions related to illegal goods or services;
- circumvention of sanctions or legal restrictions.
Any detected violation will result in immediate suspension of service access.
7. Limitation of Liability
xbitrade.com is not liable for:
- user errors in payment details;
- losses caused by market volatility;
- delays or failures of third-party services;
- actions of blockchain networks.
The Service provides its functionality “as is” without warranties of uninterrupted operation.
8. Data Protection
User data is processed solely for the purpose of providing services, complying with legal obligations, and ensuring platform security.
The Service does not sell or share personal data with third parties, except where required by law or AML/KYC procedures.
9. Changes to the Terms
xbitrade.com reserves the right to modify this document at any time without prior notice.
The updated version becomes effective upon publication on the website.
Continued use of the Service constitutes acceptance of the updated Terms.
10. Contact Information
For any questions related to these Terms or AML/KYC procedures, please contact:
info@xbitrade.com
